MedXCom Hospice Solution - medx.com/hospice-palliative...
MedXCom understands the sensitive and time-critical nature of hospice care. MedXCom ensures every call is answered immediately and directed to the most appropriate staff member.
Our fully compliant HIPAA communication system offers features not available through traditional after-hours answering services – and more!
These include:
* No Hold Times: Immediate response to calls eliminates frustration and ensures timely assistance when families need it most.
* Prioritized Routing: Urgent calls to the on-call nurse are answered immediately, while non-urgent calls are routed to a dedicated mailbox for efficient follow-up.
Hospice Care
* Streamlined Workflow: Separate routing of inquiries and marketing calls allows your staff to focus on providing the critical care your patients deserve.
*Secure Recordings: Preserve crucial conversations, protect against misunderstandings, and ensure complete documentation with HIPAA-compliant call recording through dedicated URL links to individual conversations.
* HIPAA-compliant Texting: Facilitate secure and efficient communication between staff members for streamlined care coordination.
* Improved Staff Training: Review recordings to identify areas for improvement and establish best practices in compassionate communication.
* Lower Cost: MedXCom offers significantly more services at substantial cost savings over traditional after-hours services.
Next Steps
Schedule a Demo:
Experience how MedXCom can elevate your patient care and ensure seamless communication through a no-obligation demonstration.
Contact: Gerry Gavin, Director, Business Development: 877-633-9776 x. 701 or by email at g.gavin@medx.com.